Root Support Pvt Ltd (“Root Support,” “we,” “our,” or “us”) provides this Privacy Policy to explain our policies and procedures regarding the collection, use, and disclosure of information through www.rootsupport.co.in (the “Site”) and any other websites, applications, features, widgets, or online services owned or controlled by Root Support that link to this Privacy Policy (collectively, the “Service”), as well as information collected offline in connection with the Service.
By accessing or using our Service, you consent to the collection, use, and disclosure of information as described in this Privacy Policy. Please also review our Terms of Service, which govern your use of the Service.
Users of the Service may include clients, partners, contractors, job applicants, and website visitors.
We may collect information that identifies you as an individual, including:
When payments are processed, we may collect billing details such as payment card information, bank details, billing address, or tax identification details where required. Identity verification documents may be requested when legally necessary.
Our Service is intended for users aged 18 years and above. We do not knowingly collect Personal Information from individuals under 18. If such data is identified, we will delete it promptly.
We may collect non-identifying data such as browser type, device information, demographic information, usage behavior, and project-related information. If combined with Personal Information, it will be treated as Personal Information.
We may receive information from third-party services and combine it with information we collect directly.
We and our service providers may automatically collect technical information including IP address, device identifiers, browser and OS, pages visited, referring URLs, and time spent on pages.
For certain outsourced projects, we may use productivity monitoring tools that track activity metrics and screenshots for performance evaluation.
Information shared in forums, comments, testimonials, or profiles may be publicly visible.
We use collected information to provide, operate, and improve services; process transactions; verify identity; communicate updates and marketing; personalize experiences; manage relationships; and meet legal requirements. We retain information as necessary for business or legal purposes.
We do not sell Personal Information. We may share information with clients, business partners, service providers, legal authorities when required, and during business transfers.
We may use third-party analytics services to understand usage trends and improve performance.
You may opt out of marketing emails, update account information, or disable cookies via browser settings.
You may request access to or correction of your personal data. Account closure requests can be made by contacting us.
We use commercially reasonable safeguards including encryption and secure data storage. However, no system is completely secure.
Information may be processed in India or other countries where our service providers operate.
Our Site may contain links to third-party websites. We are not responsible for their privacy practices.
If you suspect fraudulent communication claiming to be from Root Support, contact us immediately.
We may update this Privacy Policy periodically. Continued use of the Service constitutes acceptance of the updated Policy.
Root Support Pvt Ltd – Customer Support
Website: www.rootsupport.co.in
Email: info@rootsupport.co.in
Phone: +91-74116 56161 (Monday - Saturday, 09:00 AM – 05:00 PM)